First of all, let’s start with the definition of change management. Change management is a set of organizational change practices targeting:
• reducing costs,
• increasing revenues,
• solving problems,
• evaluating opportunities,
• facilitating the flow of information within the organization
In other words, change management is defined as the methods and manners in which a company describes and implements change within both its internal and external processes. This includes preparing and supporting employees, establishing the necessary steps for change, and monitoring pre- and post-change activities to ensure successful implementation.